Privacy Policy

Last Updated: 31/05/2026

 

Botanic Hair Studio Privacy Policy

 

Botanic Hair Studio (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, book appointments, contact us, or use our services.

 

By using our website or services, you agree to the practices described in this Privacy Policy.

 

1. Information We Collect

 

We may collect the following information:

 

Personal Information

 

• Name

• Email address

• Phone number

• Postal address (if provided)

• Appointment and booking information

 

Service Information

 

• Hair history and treatment records

• Allergy or sensitivity information relevant to services

• Consultation notes

• Before-and-after photographs (with your consent)

 

Website Information

 

When you visit our website, we may automatically collect:

 

• IP address

• Browser type and device information

• Pages visited

• Website usage data

• Cookies and similar technologies

 

2. How We Use Your Information

 

We use your information to:

 

• Schedule and manage appointments

• Provide hair and beauty services safely and effectively

• Communicate regarding bookings and enquiries

• Process payments

• Send appointment reminders

• Improve our services and website

• Respond to customer service requests

• Send promotional communications where you have consented

 

3. Photography and Social Media

 

We may take before-and-after photographs of your hair for consultation, record-keeping, or marketing purposes.

 

We will only use photographs for marketing, social media, or website content with your explicit consent. You may withdraw this consent at any time by contacting us.

 

4. Sharing Your Information

 

We do not sell your personal information.

 

We may share information with trusted third-party providers who assist us in operating our business, including:

 

• Online booking systems

• Payment processors

• Website hosting providers

• Email and marketing platforms

• IT support services

 

These providers are required to protect your information and use it only for legitimate business purposes.

 

We may also disclose information if required by law.

 

5. Data Security

 

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or disclosure.

 

While we strive to protect your information, no internet transmission or electronic storage method can be guaranteed as completely secure.

 

6. Cookies

 

Our website may use cookies to improve user experience and analyse website performance.

 

You can choose to disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.

 

7. Marketing Communications

 

If you opt in to receive marketing communications, we may send you:

 

• Promotions

• Special offers

• News and updates

• Service announcements

 

You may unsubscribe at any time by clicking the unsubscribe link in emails or contacting us directly.

 

8. How Long We Keep Your Information

 

We retain personal information only for as long as necessary to:

 

• Provide our services

• Maintain business records

• Meet legal, tax, and regulatory requirements

• Resolve disputes

 

When information is no longer required, it will be securely deleted or anonymised.

 

9. Your Rights

 

Depending on your location and applicable laws, you may have the right to:

 

• Access your personal information

• Request correction of inaccurate information

• Request deletion of your information

• Restrict or object to certain processing activities

• Withdraw consent at any time

• Request a copy of the information we hold about you

 

To exercise these rights, please contact us using the details below.

 

10. Third-Party Links

 

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

 

We encourage you to review their privacy policies before providing personal information.

 

11. Children’s Privacy

 

Our services and website are not intended for children under 13 years of age. We do not knowingly collect personal information from children without appropriate parental consent.

 

12. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

 

13. Contact Us

 

If you have any questions about this Privacy Policy or how your information is handled, please contact:

 

Botanic Hair Studio

Website: www.botanichairstudio.com

Email: botanicbewdley@gmail.com

Phone: +447760 542763

Address: 4, Load Street, Bewdley, DY12 2AF